ClipKnife Privacy Policy and Connectivity Notice

Updated: November 12, 2026. This policy covers the ClipKnife website, desktop software, and related licensing, purchase and support services.

Operator and contact

Operator: qianqianhaiou. Location: Shanghai, China. For privacy, purchase and support requests, email support@clipknife.vip.

The China website uses clipknife.cn and the international website uses clipknife.net. The clipknife.vip domain is used for support email. Orders and licenses are managed separately for each regional edition. Use the home page or purchase page for the relevant service, and read the Terms of Service and Refund Policy.

Scope and purposes

ClipKnife is local-first: core library creation and search run on your computer. Initial activation, license verification and component downloads require internet access. Optional LAN sharing, external models and external media services transfer information according to the features you enable.

This policy describes the handling of media, device, order and support information. Information is processed to provide the media tools, licensing and purchases you request, maintain service security and respond to support requests. Where optional processing requires consent under applicable law, review the transfer involved before enabling it. Disabling an optional feature does not cause local processing to switch to cloud processing. This policy does not replace third-party providers' privacy policies.

Core local media processing

Local library creation, search, shot detection and transcription do not upload original media to ClipKnife's public services. Indexes, thumbnails, representative frames and transcription using installed local models are processed on your device. Derived data is stored in the application's data directory.

Adding media to a library or group is not a backup. Removing a source, removing an item from a group and clearing a cache have different effects. To delete original media, use your system file manager and verify the target first. Local processing does not mean that every feature works entirely offline.

Online product services

Initial activation, license verification, update checks, notifications, component downloads and the tool catalog access online services. Opening the toolbox requires its current catalog; a failed catalog request does not imply that installed tools have a complete offline entry point.

Product operation may also send defined status or event reports. The statement that core processing does not upload original media must not be read as a promise that no information ever leaves your device.

Device records for automatic trials

The seven-day automatic trial sends a stable device code, an installation public-key identifier and native hardware digests to prevent repeated claims. Raw system installation identifiers, motherboard serial numbers and device private keys are not uploaded. Digests can still link activity to the same device and are not fully anonymous. The service keeps a minimal claim record; unbinding, reinstalling or upgrading to a paid license does not clear trial eligibility history. The claim endpoint also uses source network information for a rolling 24-hour request limit; this is separate from service-log retention.

Trial claims do not upload media, indexes, search terms or creative content. If required hardware information cannot be read, the claim fails with guidance to retry or contact support; it does not substitute a random device identity.

Purchases and order recovery

When checkout is available, the purchase page identifies the payment provider, currency and price. Creem checkout collects the email, billing and payment information needed for the transaction, processes payment and handles applicable taxes.

ClipKnife stores the order ID, currency, amount, payment/refund/dispute status, payment-provider transaction identifiers and encrypted activation code needed for verification and delivery. Checkout creation sends product and order identifiers and a return URL. Webhook handling persists the event summary required for reconciliation rather than a full customer profile. The purchase page does not collect original media, search terms or card passwords. Abuse prevention uses a digest of the source network address; service logs may also contain request times, network addresses, request paths and processing results. See Creem's Privacy Policy for its independent handling of checkout, payment and transaction information.

The browser stores an order recovery receipt on this website so you can check payment status and retrieve your activation code. You can save a recovery file before paying. Keep recovery receipts and activation codes private. Save your receipt before clearing browser data; you can use it to restore an order in another browser.

Website storage and regional preferences

An order receipt in local storage remains until you clear the corresponding site data or an order action updates it. It supports order recovery and is not an advertising identifier. Clearing browser data does not delete the server-side order.

Websites with regional routing enabled use a functional cookie lasting 180 days to remember your choice of the China or international site. It records only the region, not media or payment credentials. Change your choice using the site-switch link, or remove the cookie in your browser. Each domain manages its own browser storage.

LAN sharing

Sharing is off by default and is intended only for trusted local networks. Once you enable sharing and pair devices, search terms and query images you explicitly select are sent to the chosen sharing host. The host provides results, shots, subtitles, thumbnails, previews and requested original files within the authorized sharing scope.

This data is not relayed through ClipKnife's public services. LAN transfers currently use unencrypted HTTP. Connection settings and credentials remain on your device; do not expose the sharing host to the public internet. You can disable sharing or revoke a device connection. Clearing downloaded copies only removes copies saved by the application, not originals on a sharing host or NAS.

LAN sharing instructions and limitations (Chinese)

External models and media services

If you enable an external vision API, selected images or sampled video frames are sent to the provider you configure. This does not send the entire video. Remote creative models receive the relevant conversations, descriptions and information required for the task. These features are controlled in their respective settings.

The external media-library option in the creative assistant is off by default. Enabling it allows searches and downloads of external images, videos and audio as needed. Some sources require your own API key. Review each provider's charges, retention practices and licensing terms.

A failed local vision request does not automatically send images to an external API. Model API keys are kept in private local desktop configuration. Do not include them in public issues, screenshots or diagnostic descriptions.

Diagnostics and support

Diagnostic exports redact paths by default, do not copy original media, and exclude search history by default. Review the actual files before sharing logs, screenshots or a diagnostic package. Do not publish credentials or private creative material.

When you email support, we receive your sender address, message and any order ID or attachment you choose to provide. We use them to respond, verify an order and handle your request. Public issues may be visible to others; use email for privacy and order matters.

Public issue tracker · Diagnostics guide (Chinese)

Service providers and processing locations

Hosting, network delivery, email and payment providers process requests or transaction information needed to provide their services. The international edition's online services, Creem, email services and external models you select may involve processing outside mainland China. The operator is based in Shanghai, China. The providers and processing involved depend on the services you use, the checkout disclosures and their policies. Local-first does not mean that all online information is processed only in your country or region.

You configure and enable external models and media services as needed. Before processing someone else's media, face or voice, make sure you have the right to process and transmit it to the selected service. Face grouping organizes local media; it is not an identity-verification service.

Retention and deletion

Retention depends on the information's purpose. Uninstalling the software, unbinding a device or ending a trial does not establish that all records have been deleted:

• Local media and derived data: you manage original files. Indexes, thumbnails, caches and settings remain in the chosen local data directory until the corresponding cleanup feature or your local file operations remove them. Removing application records and deleting original media are different actions.
• License and trial records: these support ongoing license verification, prevention of duplicate trials and licensing disputes. Minimal claim records are not automatically cleared when a trial expires or the software is reinstalled or unbound. The 24-hour window described above concerns request limiting, not the retention of all device records.
• Orders and payment status: records are retained as needed for delivery, ongoing licensing, refunds, disputes and applicable transaction-record obligations. Verifying a perpetual license may require keeping its license association over time.
• Operational logs, diagnostics and support email: these are retained as needed for security investigations, handling requests and applicable recordkeeping obligations. Limit attachments to what is needed to resolve the issue.

Retention is based on the specific processing purpose and applicable legal obligations. Contact us to ask what records relate to you, why they are retained, or to request deletion. If some records are still needed for licensing, disputes or legal obligations, we will explain the reason and what can be done. Submitting a request does not mean all records have been immediately deleted. Information held by a third party may also require a request to that provider.

Your choices and information rights

You can disable LAN sharing, external models and external media services in their settings, revoke shared-device connections, and manage cookies and local storage in your browser. Disabling a feature does not recall information already sent to a third party; that information remains subject to its policy. Withholding information necessary for licensing or payment may prevent activation, delivery or order lookup.

To request access, a copy, correction or deletion of information relating to you, withdraw processing that relies on consent under applicable law, or raise a privacy complaint, email support@clipknife.vip. Explain your request, the website you used and an order ID or device code if relevant. We will verify only the identity or order ownership needed for the request's risk, explain the outcome and any information that must be retained, and handle the request under applicable law. Do not send private keys, full order recovery receipts, card passwords or unrelated original media.

Information kept only on your device is managed by you; support cannot directly access or delete it for you. Obtain appropriate authority before making a request involving another person's information.

Security and policy updates

Protect your device, email, order receipts and activation codes, check download sources, and respect the limits of unencrypted LAN sharing. Contact support if you suspect a leak or credential problem and avoid sharing the affected credentials publicly. No network or storage system can guarantee absolute security.

ClipKnife is intended for creative work and media management and is not directed at children. Contact support if you believe a child's information was submitted inappropriately. This page states its update date. Material changes to data purposes or processing scope will be explained on the relevant page or through product notices, with additional consent obtained where required.

Related information

Contact support@clipknife.vip with privacy or data-handling questions. The Terms of Service and Refund Policy describe purchase and support conditions.

User Manual (Chinese) · FAQ (Chinese) · Release history (Chinese) · Download