ClipKnife Terms of Service

Updated: November 12, 2026. These terms cover the ClipKnife website and software licenses purchased through it. The operator is qianqianhaiou, based in Shanghai, China, and can be contacted at support@clipknife.vip. Before purchasing, read these terms, the Refund Policy and the Privacy Policy.

Product and license

ClipKnife is a Windows x64 desktop tool for organizing and searching local images, videos and audio using natural-language queries. Features, system requirements and compatibility are described in the User Manual (Chinese) and System Requirements (Chinese). Automated search, descriptions and classification may contain errors; review results before using them.

A perpetual license is a one-time purchase with no recurring subscription charge, for use on up to two devices. It does not transfer ownership of the software or grant rights to third-party media, models or services. Separately used third-party APIs, models and services remain subject to their providers' fees and terms.

Each device can automatically claim one free 7-day trial per regional edition, lasting 168 consecutive hours after the first successful claim. Reinstalling, unbinding or switching accounts does not restore eligibility. A purchase is not required. A free trial and a purchased license are separate; free access is not evidence of a purchase.

Price and payment

The listed one-time price is USD 14.90. Review the currency, taxes, discounts and final total on the purchase and checkout pages before paying. Checkout availability is shown on the website.

When you pay through Creem, Creem acts as the Merchant of Record, processes payment and applicable taxes, and handles transaction receipts, refunds and disputes under its applicable rules. Refer to the information and payment terms shown in Creem's checkout. Test Mode does not grant a production license.

Delivery and activation

After the server verifies payment, the purchase page provides the activation code for your order. Save the order receipt so you can restore the order and retrieve the code. A redirect or return page alone does not confirm payment. If you have been charged but the result has not updated, contact support instead of paying again.

Receiving, viewing or copying an activation code is not activation. An order is considered activated once its purchased license has been successfully redeemed on any device. Uninstalling, unbinding or changing devices does not make it unactivated again. Automatic free-trial activation alone does not redeem a purchased order.

Initial activation and license verification require internet access. Keep your order receipt and activation code private; do not publish, resell or share them with others. Contact support about order or license issues without posting these credentials publicly.

Your responsibilities

Only process media that you have the right to use, and comply with applicable laws and the licenses for your media, models and third-party services. Do not use the product for infringement, fraud or other unlawful activity, bypass licensing controls or distribute licenses without authorization.

Do not use the product to create or distribute unlawful, privacy-infringing, fraudulently impersonating or unauthorized content. Media search returns existing assets; image upscaling and video enhancement process media you provide and must not be advertised as text-to-image or text-to-video generation services. Obtain the necessary rights and consent for other people's faces, voices and copyrighted work.

ClipKnife is an independent product. Third-party software, model names and trademarks belong to their respective owners. References describe compatibility or integration, not endorsement or affiliation.

Media management, indexing and search do not replace backups of original files. Check the scope of file operations, exports and cleanup, and keep appropriate backups. Features, updates and compatibility are described in the relevant version's documentation.

Refunds and license termination

You may request a refund within seven days (168 hours) after successful payment if the order's license has not been activated. Activated orders are not eligible under this voluntary refund policy. See the Refund Policy for timing, eligibility and the request process.

Once a full refund is verified, the order's activation code and license will be revoked. Payment disputes may lead to suspension or revocation, subject to verification of the payment provider's handling of the case.

Updates and preserved rights

This page states its update date. The license and voluntary refund conditions shown at the time of purchase apply to that order; later updates do not reduce rights already acquired.

These terms do not exclude consumer rights that applicable law does not allow to be waived or restricted. Legally required refunds or other remedies, and refunds or disputes handled by Creem under its applicable rules, remain available. Excluding activated orders from voluntary refunds does not waive those rights.

Contact support

Email support@clipknife.vip with your order ID and a description of the issue. Do not send card passwords, activation codes, full order recovery receipts or unrelated original media files.

Buy a license · Refund Policy · Privacy Policy · About ClipKnife (Chinese)